EMD Law is a law firm based in Kent and Essex. Allteks have been EMD Law’s trusted IT partner for over five years, providing tailored end-user support for their office and remote users.
Allteks proactively monitor and manage EMD’s network and server infrastructure (24×7). We provide remote and onsite support for all users and all network administration (starters, leavers, policies, patches and updates).
Endpoint Management.
Allteks deploy Endpoint Management agents to all devices supported; this includes server, desktop and laptops machines. A unique profile is created for each level of infrastructure required, for example, server monitoring includes SQL monitoring, IIS web site monitoring and performance, disk space, CPU and hardware checks such as Raid failure, fan and temperature.
The Endpoint Management has also allowed Allteks to deploy anti-virus, software updates and patch management across all platforms. Infrastructure is a combination of Windows 10 desktops, VMware and Windows Server 2012 R2.
Service delivery is ensured through a dedicated Account Manager and Senior IT Manager. Our vCIO meets with Hanson Search every quarter to review service reports, infrastructure, support levels, and to plan for any projects.
With thorough needs analysis, project planning and client collaboration, Allteks successfully managed EMD Law’s Apha Law software hosting and supported the migration over to Insight Law. Allteks continues to manage the hosting of legal software required for the day to day activities of EMD Law and ensures a hassle-free IT setup.
PeaceGuard Disaster Recovery.
Allteks ensure EMD Law’s business continuity with PeaceGuard Disaster Recovery service, providing up to date, off-site copy of their infrastructure ready to utilise in any emergency. Fully managed and supported, files and folders are restored from a specified date to our fully managed datacentre.
Allteks provide IT support and IT services across the UK. Our head office is based in Maidstone, Kent. We support schools, charties, the public sector and businesses both remotely and onsite. Allteks offer fully managed IT services and co managed IT solutions incluing: business with IT Infrastructure, IT support, Cloud service, business telephony. Microsoft 365, disaster recovery. and cybersecurity.
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